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Shipping

Free Shipping On All Orders Over $200

(Canada)

Free Shipping has the same time frame as Expedited Shipping 6 - 9 Business Days

Free Shipping On All Orders Over $200

(United States)

Free Shipping has the same time frame as Expedited Shipping 9 - 10 Business Days

All Orders Are Shipped Via Canada Post

 

Free shipping offer is limited to standard Canada Post Expedited Shipping only. Merchandise total must reach certain amount after all discounts and before taxes and shipping. Free shipping offer does not apply to salon furniture or equipment. Average time for your order to get to you varies between 6 - 9 Business Days. All Orders are Shipped From Toronto, Ontario

Shipping Methods

All shipping costs include handling .Shipping chart, prices and delivery times do not apply to Equipment orders. 
 Please go to Shipping Restrictions for more information

 

Canada Shipping
Serviced by Canada Post
 

Delivery Method

Approximate Processing Time

Shipping Time 

Cost

 

 

 

 

Canada Post Regular Parcel

3 - 4 business day

8-9 Business Days

Varies On Total Weight

Canada Post Expedited Parcel

3 - 4business day

6-9 Business Days

Varies On Total Weight

Shipping options: At this time all shipments are sent via Canada Post.

Pricing: All product and shipping pricing is shown in Canadian. dollars only.

Payment Options: The following payment options are available to Canadian customers: Paypal, Visa, MasterCard, American Express, and Discover cards.

Product Availability: Most of the products that we carry are available for shipping to Canada. Items not available for shipment to Canada will be identified prior to the checkout process with the designation This Item Not Available For Shipment To Canada.

Duties and Taxes: No Duties Or Tax on Items Shipped To Our Customers In Canada

 

 

Provinces And Territories We Ship To:

ALBERTA

BRITISH COLUMBIA

MANITOBA

NEW BRUNSWICK

NEWFOUNLAND

NOVA SCOTIA

NUNAVUT

ONTARIO

PRINCE EDWARD ISLAND

QUEBEC

SASKATCHEWAN

NORTHWEST TERRITORIES

YUKON

 

Continental U.S.
Serviced by Canada Post 
 

Delivery Method

Approximate Processing Time

Shipping Time 

Package to arrive within x days of order date 

Cost

 

 

 

 

 

Canada Post (Small Packets Surface)

3-4 business day

6 to 9 business days

9 to 10 business days

Varies On Total Weight

Canada Post (Small Packets Air)

3 - 4 business day

2 business days

9 to 10 business days

Varies On Total Weight

Canada Post (Priority Worldwide USA)

3 - 4 business day

1 business day

Noon Next Business Day

Varies On Total Weight

Canada Post (Expedited USA)

3 - 4 business day

1 business day

7 to 9 business days

Varies On Total Weight

 

P.O. Boxes
Serviced by Canada Post
 

Delivery Method

Approximate Processing Time

Shipping Time 

Package to arrive within x days of order date 

Cost

Canada Post

1 - 3 business day

4 to 6 business days

5 to 8 business days

Varies On Total Weight

 

Alaska and Hawaii*
Serviced By Canada Post
 

Delivery Method

Approximate Processing Time

Shipping Time 

Package to arrive within x days of order date 

Cost

Canada Post (Small Packets Surface)

1 - 3 business day

2 business days

3 to 4 business days

Varies On Total Weight

Canada Post (Expedited USA)

1 - 3 business day

1 business day

2 to 3 business days

Varies On Total Weight

 

 

When will my order ship?

Orders for in-stock merchandise placed Monday through Friday are usually processed within 2 -3 days. Orders placed after 2 PM EST Monday through Thursday will be processed the next business day. Orders placed after 2 PM EST on Friday will be processed the following business day Monday. Orders are not processed on Saturday, Sunday or Holidays.

 

If You're Not Home
 

All orders require a signature for delivery. If no one is able to sign for it, it will be delivered to your local Canada Post office, where it can be picked up. When a package is returned "undeliverable," you should get a full refund unless it is determined that the order was improperly refused. Undeliverable orders will not be resent. You must place a new order to receive your items.

Tracking Your Order
 

When your order ships, you will receive an email with shipping and tracking information. You can use your tracking number on Canada Post website to trace your order. We also list your tracking number with your order detail; click the "Order Status" button when you log in to your account.

 

Products Arriving Together

 

 

 

Most of your products will be shipped together in one box and will arrive at the same time. However, if the order is large and shipped in more than one box, your packages may arrive separately - although this is rare. If you log in to your account and see more than one tracking number listed for your order, expect to receive separate packages. On the Canada Post website, you can also see the estimated delivery date for each package. Generally these would be Salon Furniture, such as Salon Chairs, Shampoo Sinks, Hair Dryers and etc.

P.O. Boxes
 

Because we ship via Canada Post we are able to deliver packages to P.O. boxes through Canada Post, but generally these items will have to be picked up at the your local Post Office.

 

ALL USED ITEMS RETURNED SUBJECT TO 20% Restocking Fee

Brand Shipping Restrictions

 

Per the request of some of our brands, the following cannot be shipped and can only be purchased in store:

Paul Mitchell, Nioxin, Wella, Sebastian

 

Salon Equipment & Furniture

Certain destinations are only serviced by select shipping methods. Depending on the shipping address you specify, you will only be offered shipping method options that are valid for that address type. There are certain salon equipment which may incur an extra charger for shipping.


APO / FPO Military Addresses

Orders can be shipped to APO / FPO military addresses. However, please be aware of the following:

  • o    Not all items can be shipped to APO / FPO addresses.
  • o    Orders are shipped via Canada Post.
  • o    Tracking details available until delivered to the Military Post Office in New York or San Francisco.
  • o    When shipping to an APO / FPO address, delivery may take 3 to 6 weeks.
  • o    Equipment items cannot be shipped to a APO / FPO address.
  • o    Shipping charges will show during checkout, after you select the delivery address.

 

Any Orders Shipped Out, but returned back to us due to incorrect address,name or not picked up from the post office, will be refunded minus the shipping cost. Thank you


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